Refund policy

Return and Refund Policy

Last updated: November 4, 2026

Our Legends Guarantee

If any dish arrives thawed, damaged, or not what you ordered, please open your box the day it arrives and send us a photo of the box and the dishes within 24 hours of delivery. We will replace it or refund it, your choice.

Returns

Because our dishes are frozen, perishable food, we cannot accept returns, and please do not ship food back to us. If there is a problem with your order, the Legends Guarantee above is how we make it right.

Changing or canceling an order

Your dishes are prepared by the restaurants after you order. If you need to change or cancel, email us as soon as possible. We can cancel and refund an order that has not yet gone into preparation. Once preparation or shipping has started, we cannot cancel it, but the Legends Guarantee still applies to anything that arrives with a problem.

Delivery problems

Please double-check your address at checkout. If a box is delayed, lost, or returned to us by the carrier, contact us and we will work with you on a replacement or refund.